Voice bots are digital voice assistant bots powered with artificial Intelligence and natural language processing.
A complete voice control bot brings out a whole new opportunity for businesses around the world.
Voice technologies enhances its accuracy and services continue to be added every day.
Voice interface bots gives a more engaging experience and human-like responses.
What is a VoiceBot?
An Emerging Digital World
Talking to bot in your comfortable language
From asking your bot to carry your daily errands to getting through the critical part of the day by reminding you of your spouse birthday
Helping you with the business tasks like setting up a meeting with your client and fetching the related data required for that meeting.
Keeping you in check of the task progress assigned by you to your team mates.
Hyper scale storage, compute, and network connectivity covering global endpoints
Vast data streams & computation resulting in digital intelligence, serving as a new form of energy
Fuel innovations that elevate human/commuting experience to new levels
Propel massive transformations by (re)-writing rules of every segment of the society
Always-on/always-present nature profoundly changes human-computing relationship
Mobile experience becomes a way-of-life, an extension of our presence and capabilities
All human activities will be increasingly digitized
All physical structures and processes will increasingly be “digitally
Product Features
Consultation spaces: for the same question, provide a different answer according to the user profile and user’s intent.
Decision trees: seek clarification with the user in order to refine the answer Personalized responses if connected to user info.
Live chat or video chat escalation on user demand, after XX misunderstood questions, in-satisfaction
Proactive Messages, document attachments and Optical Character Recognition
Integrated Machine learning and Artificial intelligence for smart responses.
Customizable satisfaction survey
Analysis and statistics in the back-end
Plug & play connection to webservices
Multi factor authentication
Benefits
User Satisfaction
Immediate answers
Available 24/7
Personalized answers
Accurate answers
Customer autonomy
Innovative customer service
Customer Service
Quality and detail of responses
Multi-channel consistency
Relieve congestion in contact centres= more free time for value added questions
Valorisation of advisers
Knowledge centralization
Simplify Employees Life
Enhance productivity and operational effectiveness
Staff retention
Decrease calls and e-mails to support service
Resources reallocation on value added tasks
IN THE ENTERPRISE
Request for Service
Talk to us and find how we can evolve your organization the digital way. Let us know your areas of interest so that we can serve you better.
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