The Investigation Module allows an Investigations Officer, with sufficient access rights, to create an Investigation Case in the system. The manual creation of an Investigation Case may be triggered by external tip-offs of suspected fraudulent activity or by suspicions based on analysis of a Taxpayer’s returns and compliance.
Investigations cases are created by an investigation officer in the system The Investigations Officer selects the Taxpayer from the list, enters the details of the Investigation Case and saves it. Applying relevant business rules, the system performs validation checks and, if the validation is successful, a new Investigation Case is created. The investigation case can also be raised on a Non-Taxpayer