Techno Brain BPO ITES: Recipient of the 2016 Impact Sourcing Leadership Award
Techno Brain Group is an African IT training, solution and business process outsourcing (BPO) company that provides innovative solutions to advance the way organizations do business. With operations in 17 African countries and 21 countries worldwide, Techno Brain provides industry-leading technology solutions to NGOs, government and private organizations globally. Techno Brain’s BPO Division offers voice, data, knowledge process management and IT-enabled services tailored to the global outsourcing industry for the past eight-plus years, spread across seven African countries.
Through its Impact Sourcing model, Techno Brain BPO ITES helps secure employment for underprivileged youth through its partnerships with Rockefeller Foundation, World Vision International, and other NGOs and technology partners in building its BPO unit in seven countries in Africa. There are 800 people working in BPO within the organization, of whom 400 have come from underprivileged communities. In the past eight years, 300 youth from disadvantaged backgrounds in Kenya have been engaged, of whom 43 percent are women.
Techno Brain BPO ITES was recognized for its leadership on Impact Sourcing. In addition to partnering with the Microsoft 4Afrika Initiative, where together the Techno Brain Training division has trained 10,000 African youth, Techno Brain BPO ITES has worked for the Microsoft Analog team to capture and label data for various projects. The judges for this award were “impressed with Techno Brain’s extreme social impact that helped Microsoft produce high-quality products.”